Do I need to pay for the return postage fee? : Decathlon

Do I need to pay for the return postage fee? Print

Created by: Agam Murthaza

Modified on: Thu, 25 Feb, 2021 at 4:14 PM

The postage fee to return the item for exchange/refund will be covered by you.

Once we have received the exchanged parcel, we will cover the cost of postage to send the parcel with the exchanged item.

*Please be informed that the new item for exchange is subject for availability. We will contact you if the product for exchange is not available.

Meanwhile, if you received wrong item or a defective one, please contact our Customer Experience Team to arrange for parcel collection as we will bear the cost of return and sending the correct item/parcel.

Agam is the author of this solution article.

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Do I need to pay for the return postage fee? Print

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