Return & Refund
Folder for adding Shipping FAQs articles
Please send your parcel to the following address: E-Commerce Decathlon Shah Alam, Persiaran Damai, Seksyen 14, 40000 Shah Alam, Selangor, Malaysia. ...
Thu, 28 Oct, 2021 at 4:21 PM
The postage fee to return the item for exchange/refund will be covered by you. Once we have received the exchanged parcel, we will cover the cost of pos...
Thu, 25 Feb, 2021 at 4:14 PM
To return your online order in store, you can find contact details and opening times of your closest store here. If you are returning items to your closest...
Thu, 25 Feb, 2021 at 9:58 PM
You have the option to return the faulty items to one of our stores, where Decathlon team members can have a look at them and investigate the fault. Alt...
Thu, 25 Feb, 2021 at 4:14 PM
All purchases made in store and online will be eligible for a 365 days refund or exchange.
Thu, 25 Feb, 2021 at 4:15 PM
Within 14 business days from when the products were received in our warehouse, you should receive a refund via the initial method of payment used to place t...
Thu, 25 Feb, 2021 at 4:15 PM
If you’ve been notified that a product you’ve bought has been recalled, you must return this immediately to your local Decathlon store where you’ll either r...
Thu, 25 Feb, 2021 at 4:15 PM
The lifetime warranty covers all steel, alloy and titanium framed Decathlon bikes purchased after the 1st of June 2013, and covers the following parts: st...
Thu, 25 Feb, 2021 at 4:43 PM
1(a) : The guarantee covers: Any material or manufacturing defect recognized by Decathlon teams. The replacement of faulty parts with matching parts f...
Thu, 25 Feb, 2021 at 9:57 PM