Return & Refund
Folder for adding Shipping FAQs articles
You may request your return & refund by following the steps in the link below: Decathlon Malaysia | Return Steps Please note we are unable to take an...
Fri, 21 Feb, 2025 at 4:38 PM
For online orders, the postage fee to return the item will be covered by you. Once we have received the parcel, your refund will be initiated. It will ta...
Fri, 21 Feb, 2025 at 5:33 PM
Step 1 Visit any of our stores. View Store Location View Return Policy Step 2 Bring your item to the welcome desk. Step 3 Our team will assist you an...
Fri, 21 Feb, 2025 at 5:33 PM
If you received a defective item in your online order, please send photos to decathlon.malaysia@decathlon.com and quote your order number as the subject of ...
Fri, 21 Feb, 2025 at 5:32 PM
For online orders and in-store purchases that appear on your Decathlon account, you have 365 days to make a return. You can find further information regardi...
Fri, 21 Feb, 2025 at 5:10 PM
Within 2-3 weeks from when the products were received in our warehouse, you should receive a refund via the initial method of payment used to place the orde...
Fri, 21 Feb, 2025 at 5:32 PM
If you’ve been notified that a product you’ve bought has been recalled, you must return this immediately to your local Decathlon store where you’ll either r...
Fri, 21 Feb, 2025 at 5:33 PM